FAQ
6s live Frequently Asked Questions
From deposits to withdrawals, cricket betting to the mobile app — this page brings together direct and detailed answers to the most common questions from 6s live users. Browse the sections below to find your question, or contact customer support directly.
Device and technical issues
6s live runs smoothly on any modern smartphone, tablet or desktop browser. Both Android and iOS are supported. For the best experience, use the latest version of Chrome, Firefox or Safari. If you have an older browser or operating system, updating it is a good idea, as newer game engines rely on modern technology.
6s live is available as both an Android (APK) and an iOS app. The app must be obtained through the official channel. Visit the dedicated page for full details about the 6s live App. Once installed, you can log in directly without a browser and play games more easily.
If the page is loading slowly, start by clearing your browser's cache and cookies. In Chrome, go to Settings → Privacy and Security → Clear browsing data. Then refresh the page. Check your internet connection and try switching from mobile data to Wi-Fi. If the problem continues, let 6s live live chat support know.
On Android, open 6s live in Chrome, tap the three-dot menu at the top and choose "Add to Home screen". On iOS Safari, tap the Share button and then select "Add to Home Screen". This creates a shortcut on your phone that takes you straight to the site.
If your internet drops during a game, there is no need to worry. Most games automatically return to their previous state once the connection is restored. Your balance and bet history are saved on the server. Log in after reconnecting and everything will be as it was. Contact customer support if you have any issues.
BPL and international matches
Yes, 6s live supports in-play or live betting on BPL, T20 World Cup, IPL and other major international cricket matches. Odds change in real time during the match, so quick decisions are needed. You can find full details of live markets on the 6s live cricket betting page. Please note that betting is only for those aged 21 and above.
Yes, you can bet on multiple matches at once using an accumulator or multi-bet. For example: three selections with decimal odds of 1.40, 1.60 and 1.80 — the combined odds are 1.40 × 1.60 × 1.80 = 4.03 (approximately), so a ৳100 stake returns ৳403 if all three selections win. However, if any one selection loses, the entire ৳100 stake is lost.
If a match is abandoned due to rain or any other reason and a "no result" is declared, 6s live generally refunds the stake for bets on that match. However, the rules may differ for in-play bets and certain special markets. Read the terms and conditions page for full details or ask via live chat.
The most popular markets among 6s live players in Bangladesh are: Match Winner, Top Batsman, Total Runs Over/Under, Method of First Wicket and Man of the Match. These markets attract a large number of bets on Bangladesh Tigers international matches. Full details of each market are available on the 6s live cricket betting page.
Decimal odds are straightforward. In a limited-overs match (no draw): Team A odds 1.65, Team B odds 2.30. If you place a ৳500 bet on Team B and Team B wins, you receive ৳1,150 back (৳650 profit); if Team A wins, you lose ৳500. Simple rule: stake × odds = total return (profit + original stake).
Withdrawal questions
A withdrawal request from 6s live to bKash, Nagad, Rocket or Upay is usually completed within 5 to 30 minutes. In most cases the money arrives sooner. Bank transfers may take a little longer. These timeframes apply at night and on weekends too, as the system runs around the clock.
Yes, for security reasons, the mobile wallet (bKash, Nagad, Rocket, Upay) or bank account used for withdrawals from 6s live must be registered in the player's own name. Sending money to an account in someone else's name is not possible. This is an important security measure to prevent third-party misuse.
The minimum withdrawal amount from 6s live is ৳800. Requests below this limit will not be processed. Make sure your available balance is at least ৳800 before submitting a withdrawal request. If you are withdrawing winnings from a bonus, the wagering requirements must be met first.
Yes, 6s live's payment system is active seven days a week, 24 hours a day. Withdrawal requests can be made and completed after midnight, on Fridays or on public holidays. The standard processing time of 5–30 minutes applies at all hours, day and night.
Withdrawals are usually completed within 30 minutes. If more time has passed, first check the transaction history in your wallet. If the money is not there either, contact 6s live via live chat or email. Have your transaction ID and withdrawal amount ready when you get in touch.
Questions about customer support
6s live offers two customer support channels: 24/7 live chat (speak to us directly on the site) and email support. Both channels provide assistance in Bengali and English. Live chat is the fastest way to get a resolution. You can find full contact details on the about us page.
Before contacting support, have the following on hand: your registered username or mobile number, a description of the issue (when it happened and what occurred), the relevant transaction ID or game round ID, and the name of the device and browser you are using. Providing this information upfront helps resolve issues faster.
Yes, the 6s live customer support team can assist in both Bengali and English. Bengali-language support is provided specifically with the convenience of players in Bangladesh in mind. You are welcome to ask any question about deposits, withdrawals, bonuses or your account in Bengali.
6s live customer support is available seven days a week, 24 hours a day. You can get immediate help via live chat at 3 AM or on Fridays and Saturdays. Email support may take a little longer, but responses are sent as quickly as possible.
Deposit questions
6s live does not provide information about any additional charges on its side for deposits. However, your own bank or mobile wallet provider (bKash, Nagad, Rocket, Upay) may apply charges according to their own transaction policies. Check your wallet provider's terms for accurate information.
After a deposit, your balance is usually updated quickly. If it has not appeared after waiting a short while, check whether the transaction in your mobile wallet or bank has been confirmed. If it has been confirmed but your balance still has not updated, contact 6s live live chat with your transaction ID. Keep your payment reference number handy.
Log in to your 6s live account, go to the deposit section and select bKash. Use your bKash app to send money or make a payment to the designated number. Make sure you enter the correct amount and reference number. The minimum deposit is ৳200. Go to the 6s live Login page to access your account and then make your deposit.
6s live currently supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla, BRAC, Islami Bank and others). The minimum deposit for each method is ৳200. All methods add funds to your balance quickly and securely.
To start playing slots or any other game at 6s live, you need to deposit at least ৳200 — this limit is the same across all payment methods. On the 6s live slots page you will find a list of popular slots from Pragmatic Play, PG Soft, JILI and other providers, along with details about the bet sizes for each game.
Still have questions? Talk to us directly
If you could not find the answer to your question in this FAQ, no need to worry — the 6s live customer support team is with you seven days a week, 24 hours a day. Ask your question in Bengali or English and get a quick resolution.
24/7 Live Chat
Email Support
Support in Bengali and English
For responsible play, read our responsible gaming guidelines. All casino and betting activities are for those aged 21 and above only.