6s live Privacy Policy

6s live is an online gaming and betting platform that provides services for adult users in Bangladesh. We recognise that you have a fundamental right over your personal information, and respecting that right is our commitment.

This privacy policy applies to all of the following:

• When browsing the 6s live website (https://6s-live.cam)
• During the account registration and login process
• For deposits, withdrawals, and other financial transactions
• When using the 6s live Android or iOS app (available through official channels)
• When contacting the support team via live chat or email
• When participating in any promotion or bonus offer

This policy applies only to individuals aged 21 or above. See Section 9 for details on the protection of minors' information.

6s live collects two types of information — information provided directly by the user, and technical information collected automatically.

2.1 Information Provided Directly

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (for identity verification purposes)
• Payment method details such as bKash, Nagad, Rocket, Upay, or bank account information
• Communication records provided via support chat or email

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Time of access to the platform, pages visited, and session duration
• Gaming history, betting patterns, and transaction records
• Login and logout times and location-related data (limited)

6s live collects user information through the following methods:

• Registration Form: Information you provide when opening an account is stored directly in our system.
• KYC Verification Process: Documents required to confirm identity and age are collected.
• Payment Transactions: Information related to the payment method is automatically recorded at the time of deposit or withdrawal.
• Cookies and Log Files: Technical information is automatically collected while browsing the website. Details about cookies are described in Section 7.
• Support Communication: What you write via live chat or email is recorded to improve service quality.
• Referral Programme: Registration information of a referred friend through the "Refer a Friend, Win with 6s live" offer is collected in a limited way.

6s live uses collected information only for lawful and specific purposes. Details are provided below:

4.1 Account Management and Security

Information is used to create, verify, and maintain your account. Identity verification is essential for preventing fraud and keeping your account secure. SSL encryption and two-factor authentication are used.

4.2 Processing Financial Transactions

Payment information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit is ৳200 and withdrawal is ৳800 — these transactions are generally processed within 5–30 minutes.

4.3 Service Improvement and Personalisation

Your gaming preferences are analysed to provide a personalised experience. User activity data is also needed to ensure cashback benefits at VIP Bronze, Silver, and Gold levels.

4.4 Customer Support

The support team uses your account and communication information to resolve issues and answer questions. Support is available 24/7 via live chat and email in both Bengali and English.

4.5 Legal Compliance and Risk Management

Necessary information is verified to prevent financial fraud, money laundering, and other illegal activities. As part of the Responsible Gaming policy, user behaviour is monitored to identify problematic gaming patterns.

6s live takes both technical and organisational measures to protect your information. Our servers are secured with SSL (Secure Socket Layer) encryption and all information is stored in encrypted form.

5.1 Technical Security Measures

• All data transmission secured with 256-bit SSL encryption
• Firewall and intrusion detection systems active
• Regular security audits and vulnerability assessments are conducted
• Payment information is stored on a separate, secured server
• OTP-based two-factor authentication system

5.2 Data Retention Period

All information is retained while the account is active. Even after an account is closed, financial transaction records must be kept for a specified period for legal and regulatory reasons. Once the required period ends, information is securely deleted.

5.3 Staff Training

All 6s live staff are trained on privacy and data protection. Only authorised staff can access user information within the necessary limits.

6s live does not sell your personal information or transfer it to third parties for commercial purposes. However, sharing limited information may be necessary in certain circumstances:

6.1 Payment Processing Organisations

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These organisations are governed by their own privacy policies and are committed to data protection.

6.2 Technology and Gaming Partners

Game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe receive limited technical information to operate specific games. This information is never personally identifiable.

6.3 Legal Obligations

Relevant information may be shared with legal authorities when required by court order, a lawful request from law enforcement agencies, or for the purposes of a fraud investigation.

6.4 Business Transfer

If there is any change in the ownership or operation of the company, user information may also be transferred as part of the assets. However, the new operators will be bound to comply with the terms of this privacy policy.

Cookies and similar tracking technologies are used to run the 6s live website effectively and to improve the user experience.

7.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website — such as maintaining login sessions. Disabling these will prevent the site from working properly.
• Functional Cookies: Remember language preferences and personalisation settings so you do not have to set them up again each time.
• Analytics Cookies: Analyse page visit patterns and site usage to help improve the service. This data is aggregated and anonymous.
• Security Cookies: Used to detect fraud and unusual activity.

7.2 Cookie Controls

You can accept or reject cookies from your browser settings. However, disabling essential cookies may cause login, gaming, and payment features to stop working properly.

As a user of 6s live, you have the following rights over your own information. Contact our support team to exercise these rights.

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If there is any error in your stored information, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.
• Right to Restrict Processing: In special circumstances, you can apply to temporarily limit the use of your information.
• Right to Object: You have the right to object to your information being used for marketing purposes.
• Right to Data Portability: You can request to receive your information in a structured and commonly used format.

For these rights and general information about 6s live, you can read our About Us page.

6s live strictly prohibits registration and participation by anyone under the age of 21. Date of birth is collected at registration to verify this age requirement, and identity documents are checked when necessary.

If an account belonging to a minor is identified, it is immediately closed and all collected information is securely deleted. If a minor has accidentally opened an account, their guardian can contact us through our email support.

For more details on responsible gaming management, read our Responsible Gaming page, which describes ways to control and set limits on gaming.

6s live reserves the right to change or update this privacy policy at any time. Changes will be published on the website before they take effect, and the "Last Updated" date will be changed to reflect this.

For significant changes, a notification may be sent to your registered email or mobile. If you continue to use 6s live after the changes, your consent to the new policy will be assumed.

If you have any questions about changes to the policy, contact our support team or check our FAQ page.

If you have any questions, concerns, or information requests regarding this privacy policy, contact 6s live through the methods below:

Our privacy team usually responds to your request within business days. Complex data-related matters may take a little longer.